Frequently Asked Questions
The Rustler Spa is open at 1 p.m. with the last treatments ending at 8 p.m., seven days a week.
Please call (801) 742-4815 or email spa@rustlerlodge.com. You can also request a service using our online spa scheduler in the Spa Menu.
Spa services and après ski hours are always very popular with our guests, so we strongly recommend making your Spa appointments when you make your lodge reservations. We ask that all appointments be guaranteed with a credit card. Walk-in appointments welcome!
If you need to cancel or reschedule your appointment, please do so 24 hours in advance to avoid being charged the full amount for the time scheduled.
We recommend that you check in with the Spa Concierge at least 10 minutes prior to your first scheduled appointment. We encourage you to shower and take advantage of the amenities prior to your service. Appointments begin on time. Should you arrive late, your appointment may be shortened to allow the technician to be on time for the next client.
Please inform our staff of any health concerns. Some of our treatments and the heated pools may not be appropriate during pregnancy or if you have certain health conditions.
Help us keep the Spa a sanctuary. Please respect the quiet and privacy of other Spa guests by refraining from loud voices and from using all cellular phones while at the Spa.
Robes and towels are available in guest rooms and you are welcome to come to the Spa with your robe on.
Spa treatments are available to all guests 18 years of age or older. Thank you for your consideration.
A 20% gratuity is automatically applied to your bill; however, guests are welcome to tip more if they would like!
The Spa has a variety of products and merchandise. Gift certificates are available for purchase. Product exchange is available for unused items within 3 days of purchase with the receipt. There are no refunds for opened or used items
We offer seasonal specials throughout the year and are happy to review them with you during our Spa reception hours from 1 p.m.-8 p.m. daily. Please call (801) 742-4815 or email spa@rustlerlodge.com.
Alta’s Rustler Spa is open to both Rustler guests and outside guests. All spa services include the use of our changing and shower facilities. Access to the heated pool, jacuzzies, sauna and steam room, are not included for outside guests.