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Frequently Asked Questions / Spa Information

Rustler Spa Winter Hours:

10:00 a.m. to 9:00 p.m. Daily


Phone (801) 742-4815
Web Book Online

Spa services and après ski hours are always very popular with our guests, we strongly recommend making your Spa appointments when you make your lodge reservations. We ask that all appointments be guaranteed with a credit card. Walk-in appointments welcome!

Appointment Cancellation:

If you need to cancel or reschedule your appointment, please do so 24 hours in advance to avoid being charged the full amount for the time scheduled.


We recommend that you check in with the Spa Concierge at least 30 minutes prior to your first scheduled appointment. We encourage you to shower and take advantage of the amenities prior to your service. Appointments begin on time and should you arrive late, your appointment may be shortened to allow the technician to be on time for the next client.

Service Providers:

When scheduling your treatments, please inform us if you have a preferred therapist.

Health Alerts:

Please inform our staff of any health concerns. Some of our treatments and the heated pools may not be appropriate during pregnancy or if you have certain health conditions.

Spa Etiquette:

Help us keep the Spa a sanctuary. Please respect the quiet and privacy of other Spa guests by refraining from loud voices and from using all cellular phones while at the Spa.

Spa Attire:

A robe and towels are provided during your visit at the Spa. Please do not bring jewelry to the Spa, as we cannot guarantee the security of these or other valuables.

Spa Gratuities:

You may add your gratuity on to your credit card or room account when you check out of the Spa. If you are happy with your treatment, it is standard to tip 15% to 20% of the price of the treatment.

* Remember that gratuities are never expected, but always appreciated for exceptional service.

Spa Boutique:

The Spa has a variety of products and merchandise. Gift certificates are available for purchase. Product exchange is available for unused items within 3 days of purchase with the receipt. There are no refunds for opened or used items.

Our Spa facility:

We ask that those under 16 be accompanied to the spa and pools with adult supervision. There is no lifeguard on duty.

All Spa services include the use of our changing facilities, including the jacuzzis, heated pool, sauna, steam room, and showers. We invite you to arrive early and linger leisurely. Out of house (non-Rustler) guests may only use these facilities with purchase of a spa treatment. We reserve the right to limit out of house appointment times so that we can accommodate our lodge guests.

The following are open 7:00 a.m. to 10:00 p.m.:

  • Fitness Room
  • Men & Women's changing rooms
  • Family Changing Room
  • Steam room
  • Indoor Jacuzzi
  • Dry Sauna

Outdoor Jacuzzi
Open 3:00 pm – 7:00 pm
Temp: 102 °

Outdoor Pool
Open 3:00 pm – 7:00 pm
Temp: 100 °